About Us
Meet the Experts Behind Access1
Your Trusted Partners in Revenue Cycle Management & Medical Practice Solutions
At Access1 Business Services, LLC, we believe that exceptional service starts with an exceptional team. With decades of combined experience in Revenue Cycle Management (RCM), medical billing, IT solutions, and practice consulting, our leadership team is dedicated to helping healthcare providers optimize operations, maximize revenue, and stay compliant.
Meet Our Leadership Team
Founder & CEO, Access1 Business Services
Michael "Mike" Holtz
✅ Expertise: Revenue Cycle Management | Medical Billing | Practice Optimization
✅ Years of Experience: 30+
Mike Holtz founded Access1 along with his wife Kim with a mission to simplify and enhance the revenue cycle for medical practices. With over two decades in the industry, he has helped countless healthcare providers increase collections, reduce claim denials, and implement efficient billing systems that drive long-term success.
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With over 25 years of experience in healthcare technology and revenue cycle management, Mike Holtz has built a career centered on helping medical practices optimize efficiency, reduce costs, and streamline operations. As the Founder and CEO of Access1 Business Services, LLC, he has led the company’s growth from a small startup to a trusted partner serving clients nationally, all while maintaining a personal, "family" approach to business.
Mike’s entrepreneurial journey began in 1995 when he founded Raintree West, Inc., a company that eventually evolved into Access1 in 2005. His career took a pivotal turn when he witnessed a friend's medical practice struggle with transitioning from paper-based systems to digital solutions. Recognizing the immense need for automation in small and medium-sized medical offices, he sold that practice. its first computers and software—marking the beginning of a lifelong mission to provide innovative business solutions to healthcare providers.
But none of this would have been possible without the unwavering support and hard work of his wife, Kim. From the early days of formation to the critical growth years, Kim played an essential role in building and shaping the company. Only in recent years has she stepped back into a full-time role as wife, mother, and grandmother, but her influence and dedication remain a fundamental part of Access1’s DNA.
LEADERSHIP & BUSINESS GROWTH
As CEO, Mike’s focus remains on team building, leadership development, and continuous innovation. He works alongside his Chief Operations Manager and Team Leaders to ensure Access1 continues to expand while maintaining its close-knit, client-focused culture.
Under his leadership, the company has broadened its offerings to include:
✔ Revenue Cycle Management (RCM)
✔ Medical Software Sales and Implementation
✔ MIPS Consulting
✔ Credentialing
✔ Insurance Verification & Eligibility
✔ Cloud Hosting & Offsite Backups
✔ Software Training & Support
Mike’s entrepreneurial mindset keeps him on the lookout for new opportunities to serve clients, always asking: What are their pain points, and how can we solve them? His ability to anticipate industry trends and implement cost-effective, high-impact solutions has been a driving force behind Access1’s sustained success.
INFLUENTIAL RELATIONSHIPS & INDUSTRY INSIGHTS
Throughout his career, Mike has had the privilege of collaborating with industry leaders. Additionally, his personal relationships with business leaders from national and multinational companies have provided him with invaluable insights—many of which were gained over rounds of golf and fly fishing.
PERSONAL LIFE & INTERESTS
Despite his professional success, Mike remains deeply connected to his family and passions. An avid golfer and fly fisherman, he finds the greatest joy in traveling with his wife, spending time with his children, and doting on his eight grandchildren. Raised on a farm in Iowa, his strong work ethic and entrepreneurial spirit were ingrained early on—qualities that continue to shape his leadership today.
VISION FOR THE FUTURE
Looking ahead, Mike envisions Access1 expanding its impact while staying true to its core values. His mission is to empower healthcare offices to thrive by developing self-sustaining leaders within the company and maintaining a strong, family-oriented culture.
From his humble beginnings on an Iowa farm to leading a national business, Mike Holtz’s journey is a testament to the power of innovation, adaptability, and relationships—both in business and in life.
Mike’s entrepreneurial journey began in 1995 when he founded Raintree West, Inc., a company that eventually evolved into Access1 in 2005. His career took a pivotal turn when he witnessed a friend's medical practice struggle with transitioning from paper-based systems to digital solutions. Recognizing the immense need for automation in small and medium-sized medical offices, he sold that practice its first computers and software—marking the beginning of a lifelong mission to provide innovative business solutions to healthcare providers.
But none of this would have been possible without the unwavering support and hard work of his wife, Kim. From the early days of formation to the critical growth years, Kim played an essential role in building and shaping the company. Only in recent years has she stepped back into a full-time role as wife, mother, and grandmother, but her influence and dedication remain a fundamental part of Access1’s DNA.
Leadership & Business Growth
As CEO, Mike’s focus remains on team building, leadership development, and continuous innovation. He works alongside his Chief Operations Manager and Team Leaders to ensure Access1 continues to expand while maintaining its close-knit, client-focused culture. Under his leadership, the company has broadened its offerings to include:
✔ Revenue Cycle Management (RCM)
✔ Medical Software Sales and Implementation
✔ MIPS Consulting
✔ Credentialing
✔ Insurance Verification & Eligibility
✔ Cloud Hosting & Offsite Backups
✔ Software Training & Support
Mike’s entrepreneurial mindset keeps him on the lookout for new opportunities to serve clients, always asking: What are their pain points, and how can we solve them? His ability to anticipate industry trends and implement cost-effective, high-impact solutions has been a driving force behind Access1’s sustained success.
Influential Relationships & Industry Insights
Throughout his career, Mike has had the privilege of collaborating with industry leaders. Additionally, his personal relationships with business leaders from national and multinational companies have provided him with invaluable insights—many of which were gained over rounds of golf and fly fishing.
Personal Life & Interests
Despite his professional success, Mike remains deeply connected to his family and passions. An avid golfer and fly fisherman, he finds the greatest joy in traveling with his wife, spending time with his children, and doting on his eight grandchildren. Raised on a farm in Iowa, his strong work ethic and entrepreneurial spirit were ingrained early on—qualities that continue to shape his leadership today.
Vision for the Future
Looking ahead, Mike envisions Access1 expanding its impact while staying true to its core values. His mission is to empower healthcare offices to thrive by developing self-sustaining leaders within the company and maintaining a strong, family-oriented culture.
From his humble beginnings on an Iowa farm to leading a national business, Mike Holtz’s journey is a testament to the power of innovation, adaptability, and relationships—both in business and in life.
Vice President of Operations | Healthcare RCM & Software Leader | Product & Process Innovator
Clayton Case
✅ Expertise: Compliance | Process Improvement | Practice Management
✅ Years of Experience: 20+
Clayton oversees the day-to-day operations of Access1, ensuring that every client receives seamless service and strategic support. His background in compliance and practice management makes him a valuable asset for medical offices looking to streamline workflows and optimize revenue cycle efficiency.
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With over 20 years of experience in revenue cycle management (RCM), medical software, and operations, Clayton Case has built a reputation for efficiency, innovation, and client-focused leadership. As Vice President of Operations at Access1 Business Services, he oversees day-to-day operations, strategic planning, and process optimization, ensuring that Access1 continues to grow while maintaining its customer-first values.
A CAREER ROOTED IN HEALTHCARE TECHNOLOGY & REVENUE CYCLE MANAGEMENT (RCM)
Clayton’s journey into healthcare operations wasn’t a traditional one. Originally trained as an electrician, he never worked a single day in the field—instead, an unexpected opportunity in healthcare software led him down a path he’s never looked back from. His career has since spanned technical support, product development, revenue cycle innovation, and executive leadership, giving him a deep understanding of the challenges and opportunities within the industry.
Before joining Access1 in June 2024, Clayton spent over two decades at Raintree Systems, where he played a pivotal role in shaping the company’s RCM strategies, billing systems, and software solutions. His tenure included positions such as:
✔ Vice President of Product – Led product development, design, and strategy, ensuring software solutions met evolving industry needs.
✔ Product Manager (Billing & Interfaces) – Spearheaded product innovations in patient collections, billing processes, and EDI integration.
✔ EDI Manager & Support Engineer – Provided technical leadership, training, and support for healthcare providers navigating revenue cycle complexities.
Clayton was instrumental in how Raintree Systems clients used their software for patient collections and billing, making him a trusted advisor, problem-solver, and industry expert.
LEADERSHIP AT ACCESS1: DRIVING GROWTH & EFFICIENCY
At Access1, Clayton brings his technical expertise, strategic mindset, and calm, patient leadership style to help the company scale while maintaining operational excellence. He is focused on:
✅ Improving efficiency across all operations
✅ Developing strategies for sustainable growth
✅ Supporting sales & marketing efforts
✅ Guiding financial direction to ensure stability and innovation
His leadership approach aligns perfectly with Access1’s mission of doing the right thing for clients and always putting customer success first. CEO Mike Holtz puts it best: “Clayton brings with him over 20 years of experience in RCM, medical software, and healthcare services. More importantly, he shares the Access1 values and principles of always doing the ‘right’ thing and taking care of our customers first. His thorough understanding of the industry, calm demeanor, and drive to help our clients thrive will absolutely help Access1 achieve bigger and better things.”
RESPECTED INDUSTRY EXPERT & COLLABORATOR
Clayton is widely respected in the therapy and medical software space, where his patient nature and problem-solving mindset have made him a trusted resource for clients and partners. Over the years, he has collaborated with countless industry leaders, Raintree executives, and key partners in the RCM space, helping not only to grow companies—but also to mentor professionals in the field.
PERSONAL INTERESTS & PASSIONS
Outside of work, Clayton enjoys spending time with his wife and kids in the Caribbean, skiing, and relaxing in the backyard with his dogs. His passion for culture and connection stems from the years he spent in Brazil as a church service missionary, an experience that gave him a deep appreciation for different perspectives and ways of life.
LOOKING AHEAD: GROWTH & LEGACY
Clayton’s long-term vision is to continue building upon Access1’s strong foundation, helping both the company and its team grow professionally and personally. While he hasn’t launched an entrepreneurial venture yet—he hints that it’s only a matter of time.
With his proven expertise, strong leadership, and unwavering commitment to customer success, Clayton is helping Access1—and the industry as a whole—thrive. and in life.
A Career Rooted in Healthcare Technology & RCM
Clayton’s journey into healthcare operations wasn’t a traditional one. Originally trained as an electrician, he never worked a single day in the field—instead, an unexpected opportunity in healthcare software led him down a path he’s never looked back from. His career has since spanned technical support, product development, revenue cycle innovation, and executive leadership, giving him a deep understanding of the challenges and opportunities within the industry.
Before joining Access1 in June 2024, Clayton spent over two decades at Raintree Systems, where he played a pivotal role in shaping the company’s RCM strategies, billing systems, and software solutions.
His tenure included positions such as:
✔ Vice President of Product – Led product development, design, and strategy, ensuring software solutions met evolving industry needs.
✔ Product Manager (Billing & Interfaces) – Spearheaded product innovations in patient collections, billing processes, and EDI integration.
✔ EDI Manager & Support Engineer – Provided technical leadership, training, and support for healthcare providers navigating revenue cycle complexities.
Clayton was instrumental in how Raintree Systems clients used their software for patient collections and billing, making him a trusted advisor, problem-solver, and industry expert.
Leadership at Access1: Driving Growth & Efficiency
At Access1, Clayton brings his technical expertise, strategic mindset, and calm, patient leadership style to help the company scale while maintaining operational excellence. He is focused on:
✅ Improving efficiency across all operations
✅ Developing strategies for sustainable growth
✅ Supporting sales & marketing efforts
✅ Guiding financial direction to ensure stability and innovation
His leadership approach aligns perfectly with Access1’s mission of doing the right thing for clients and always putting customer success first. CEO Mike Holtz puts it best:
“Clayton brings with him over 20 years of experience in RCM, medical software, and healthcare services. More importantly, he shares the Access1 values and principles of always doing the ‘right’ thing and taking care of our customers first. His thorough understanding of the industry, calm demeanor, and drive to help our clients thrive will absolutely help Access1 achieve bigger and better things.”
Respected Industry Expert & Collaborator
Clayton is widely respected in the therapy and medical software space, where his patient nature and problem-solving mindset have made him a trusted resource for clients and partners. Over the years, he has collaborated with countless industry leaders, Raintree executives, and key partners in the RCM space, helping not only to grow companies—but also to mentor professionals in the field.
Personal Interests & Passions
Outside of work, Clayton enjoys spending time with his wife and kids in the Caribbean, skiing, and relaxing in the backyard with his dogs. His passion for culture and connection stems from the years he spent in Brazil as a church service missionary, an experience that gave him a deep appreciation for different perspectives and ways of life.
Looking Ahead: Growth & Legacy
Clayton’s long-term vision is to continue building upon Access1’s strong foundation, helping both the company and its team grow professionally and personally. While he hasn’t launched an entrepreneurial venture yet—he hints that it’s only a matter of time.
With his proven expertise, strong leadership, and unwavering commitment to customer success, Clayton is helping Access1—and the industry as a whole—thrive.
Vice President of Business Development | RCM Strategist | Relationship Builder
Richard Stearns
✅ Expertise: Revenue Cycle Management | Healthcare IT | Strategic Growth
✅ Years of Experience: Nearly 20 Years
Richard Stearns is the engine behind Access1’s business development and RCM strategies, helping healthcare organizations navigate the ever-changing landscape of revenue reimbursement. His expertise in revenue cycle optimization, data security, and automation ensures that healthcare providers not only stay compliant but also maximize financial performance with confidence.
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With nearly 20 years of experience in revenue cycle management (RCM), Richard Stearns has built a career at the intersection of healthcare technology, strategic partnerships, and financial operations. As Vice President of Business Development at Access1, Richard plays a key role in expanding market reach, fostering impactful relationships, and helping healthcare organizations navigate the ever-evolving challenges of revenue reimbursement.
A CAREER SHAPED BY STRATEGY & INTEGRITY
Richard’s career journey has given him a unique, well-rounded perspective on the RCM landscape. He has worked across clinics, software companies, medical claims clearinghouses, billing services, and consultative groups, all while witnessing firsthand the ongoing battle for optimized revenue management—a challenge that is never fully solved but continuously refined.
Before joining Access1, Richard spearheaded RCM growth initiatives and strategic partnerships at Waystar, Inc. (WAY) and Raintree Systems, Inc., and helped with business development efforts with EHR software startups. All through his career, he's leveraged his deep industry knowledge to bridge the gap between technology and practical financial solutions for healthcare providers.
Additionally, Richard serves as the Chief Revenue Officer (CRO) at Lockbox AI extending his expertise into AI-driven financial solutions for medical practices, ensuring that technology and automation enhances — not replacing — the human touch within healthcare reimbursements.
BUILDING RELATIONSHIPS WITH A PURPOSE
At the heart of Richard’s professional philosophy is a commitment to integrity and empathy. Whether working with clients, partners, or internal teams, he approaches every challenge with reason, fairness, and a relentless focus on achieving the best outcomes. His goal is to not only help organizations solve RCM challenges today, but to position them for long-term financial success.
A defining moment in Richard’s early career was working with the late Stephen R. Covey, the renowned author and strategist. That experience, centered on relationship management, goal-setting, and personal development, laid the foundation for Richard’s leadership approach—one that balances strategic thinking with genuine human connection.
BEYOND THE BOARDROOM: A PASSION FOR MENTORSHIP & LEARNING
When not driving business growth, Richard is dedicated to mentoring young athletes—specifically prospective collegiate baseball players—helping them develop both their athletic and mental game. His long-term vision is to open an athletic training facility focused on baseball, softball, golf, and volleyball peak performance coaching.
An avid golfer and film enthusiast, Richard enjoys analyzing cinema history, discussing socio-economic trends, and engaging in thought-provoking conversations about what truly drives global economies. Having studied abroad in South America and the Caribbean, he has a deep appreciation for international business trends and how they shape retail and e-commerce landscapes.
FUN FACTS & FAVORITY ICE BREAKER
One of Richard’s go-to icebreaker questions is:
"What’s a movie that motivates and inspires you?"
It’s a reflection of his passion for storytelling, motivation, and uncovering what drives people to excel—a theme that resonates not just in his personal interests but also in his professional life.
From shaping RCM strategies to mentoring future athletes, Richard Stearns brings a dynamic blend of experience, insight, and relationship-driven leadership to everything he does.
A Career Shaped by Strategy & Integrity
Richard’s career journey has given him a unique, well-rounded perspective on the RCM landscape. He has worked across clinics, software companies, medical claims clearinghouses, billing services, and consultative groups, all while witnessing firsthand the ongoing battle for optimized revenue management—a challenge that is never fully solved but continuously refined.
Before joining Access1, Richard spearheaded RCM growth initiatives and strategic partnerships at Waystar, Inc. (WAY) and Raintree Systems, Inc., and helped with business development efforts with EHR software startups. All through his career, he's leveraged his deep industry knowledge to bridge the gap between technology and practical financial solutions for healthcare providers.
Additionally, Richard serves as the Chief Revenue Officer (CRO) at Lockbox AI extending his expertise into AI-driven financial solutions for medical practices, ensuring that technology and automation enhances — not replacing — the human touch within healthcare reimbursements.
Building Relationships with Purpose
At the heart of Richard’s professional philosophy is a commitment to integrity and empathy. Whether working with clients, partners, or internal teams, he approaches every challenge with reason, fairness, and a relentless focus on achieving the best outcomes. His goal is to not only help organizations solve RCM challenges today, but to position them for long-term financial success.
A defining moment in Richard’s early career was working with the late Stephen R. Covey, the renowned author and strategist. That experience, centered on relationship management, goal-setting, and personal development, laid the foundation for Richard’s leadership approach—one that balances strategic thinking with genuine human connection.
Beyond the Boardroom: A Passion for Mentorship & Learning
When not driving business growth, Richard is dedicated to mentoring young athletes—specifically prospective collegiate baseball players—helping them develop both their athletic and mental game. His long-term vision is to open an athletic training facility focused on baseball, softball, golf, and volleyball peak performance coaching.
An avid golfer and film enthusiast, Richard enjoys analyzing cinema history, discussing socio-economic trends, and engaging in thought-provoking conversations about what truly drives global economies. Having studied abroad in South America and the Caribbean, he has a deep appreciation for international business trends and how they shape retail and e-commerce landscapes.
Fun Facts & Favorite Icebreaker
One of Richard’s go-to icebreaker questions is:
"What’s a movie that motivates and inspires you?"
It’s a reflection of his passion for storytelling, motivation, and uncovering what drives people to excel—a theme that resonates not just in his personal interests but also in his professional life.
From shaping RCM strategies to mentoring future athletes, Richard Stearns brings a dynamic blend of experience, insight, and relationship-driven leadership to everything he does.
Why Access 1?
✔ 25+ years of industry experience in medical billing & practice management
✔ Trusted by healthcare providers nationwide
✔ Cutting-edge technology & automation for seamless operations
✔ Personalized support – we treat your practice like our own
Looking for expert guidance on RCM, credentialing, or IT support?
📞 Call us today at (970) 460-9392
What Our Clients Say
We offer a full suite of services designed to make your medical practice more profitable and stress-free.
Donna, MA CCC|SLP
Owner/CEO/Speech Language Pathologist
"After switching to Raintree in 2023, I decided to bring our RCM in house. This resulted in accounts that were a mess and AR that was well above six figures. I reached out to Richard Stearns and within a week, I had a team of competent, experienced billers and managers from Access 1 cleaning up my account. Darlene Casey is an incredible manager; highly responsive and knowledgeable. Clayton Case is the expert on all things Raintree and helped me work out some kinks in my settings. The team was willing to meet anytime I requested a meeting and also would reach out to me when they wanted to review issues with my account. I highly recommend Access1!"
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